Monthly Archives: September 2014

Deflating the Filter Bubble

I was asked recently to speak at a symposium on Media Choices at Drexel University. The event drew a fascinating array of scholars who were studying things like Internet addiction, online dating, and political polarization in media consumption. When someone mentions “media choice” to me, I automatically start thinking about… More

Brands Make Lousy Lovers

What brand doesn’t belong on this list? Amazon, Uber, Yelp, Hillary. It’s a trick question. They all belong. In recent days, they’ve all been making it harder for their fans to love them. I loved Amazon at first sight. Later, when it killed Borders, I forgave it, and called it… More